FAQ – Mes Amis Toys

Frequently Asked Questions

Crochet Kits

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I’ve never crocheted before, can I really do this?

Absolutely! Every Mes Amis Toys crochet kit is designed with true beginners in mind. We guide you through every step with easy-to-follow video tutorials. No experience needed, just dedication and patience.

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What makes Mes Amis Toys crochet kits beginner-friendly?

Each crochet kit includes everything you need (and nothing confusing!). Our tutorials are clear, visual, and led by Shayla, our founder. You’ll feel like you have a friend teaching you right beside you.

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How long does it take to finish one of the crochet kits?

That depends on your pace. It could take 5 hours, or 20 hours. But there’s no rush! Think of it as your cozy creative escape, one stitch at a time.

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Do I need to buy anything else to get started?

Nope! Every crochet kit comes fully stocked: yarn, hook, stuffing, eyes, needle, stitch markers, and even a button to accessorize your finished Ami. Just open the box and start crocheting!

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Are the tutorials led by Shayla, the founder?

Yes! All Mes Amis tutorials are taught personally by Shayla, the viral statue artist and creator of our crochet kits. She learned to crochet using chenille yarn, and is confident that you can too!

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Can I pause or rewatch the videos as many times as I need?

Of course! Take things at your own pace. You can pause, rewind, or rewatch as many times as it takes. No pressure, we want you to enjoy the process.

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Where can I find the video tutorials?

You’ll receive a QR code with your crochet kit that takes you straight to the tutorials. You can stream them anytime, anywhere, and rewatch as often as you like.

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What makes chenille yarn special (and is it beginner-friendly)?

Chenille yarn is thicker and fluffier than most yarns, which makes the finished product extra satisfying and plush. It can be a tiny bit trickier for some learners at first, but that’s the magic of our crochet kits! You’ll learn faster and build real skills that help you crochet anything after.

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What’s included in each crochet kit?

Everything you need! You’ll get soft chenille yarn, a custom Mes Amis crochet hook, safety eyes, stuffing, a yarn needle, stitch markers, a QR code to access step-by-step video tutorials, and a Mes Amis Toys button for your finished Ami.

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What kind of yarn is included?

100% premium chenille yarn. It’s super soft, plush, and luxurious to the touch. Your finished Ami will have that cozy, velvety feel you’ll love.

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Do your crochet hooks work with other yarns too?

Yes! Our custom hooks are made to glide through thick chenille yarn, but they work perfectly with other yarn types too. They’re comfy, durable, and perfect for all your future projects.

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Do you ship internationally?

Yes, we ship worldwide! Shipping times vary depending on your location, but we’ll keep you updated with tracking info every step of the way.

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Can I send a crochet kit as a gift?

Absolutely! You can even include a note at checkout, and we’ll make sure your crochet kit arrives beautifully packaged for your recipient.

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What’s your return or exchange policy?

If something’s not quite right, we’ll make it right. Just reach out to us within 30 days of purchasing your crochet kit and we’ll help with a return for store credit or replacement.

Classic Toys & Commissions

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Are you taking custom orders?

Currently, we are only accepting statue orders. If you would like to be notified of when we begin accepting classic toy commissions again, please subscribe to our emails below.

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How much do commissions cost?

Our 2-legged statue commissions start at $1500. 4-legged statues start at $3500. All statues are a minimum of 3 ft tall.

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How do you ship your statues?

Statues are shipped through a trusted freight shipping service. This ensures your commissioned piece is safe and secure along the way.

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How do you clean your Amis?

We highly recommend lint rolling for dry cleaning. If needed, combine a few drops of mild dish soap or baby shampoo with cool water in a bowl. Blot the area but do not soak. Dry by blotting area with a clean towel, then allow to air dry.

DO NOT...

Use hot water

Machine wash, or tumble dry

Submerge in water

Use bleach, alcohol, or strong detergents

Use heat or sun-dry

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Do you ship internationally?

Currently, only classic toys and crochet kits can be shipped internationally. Statues can be shipped to USA and Canada.

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What is your turnaround time?

Turnaround times vary. For classic toys, please refer to the product description for the current turnaround time. For commissions, upon submitting a request we will inform you of the current turnaround time.

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What’s your return or exchange policy?

Classic toys and commissions are final sale, non-refundable. If something is not quite right, please email info@mesamistoys.com with your order number and inquiry.

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Frequently Asked Questions

Crochet Kits

I’ve never crocheted before, can I really do this?

Absolutely! Every Mes Amis Toys crochet kit is designed with true beginners in mind. We guide you through every step with easy-to-follow video tutorials. No experience needed, just dedication and patience.

What makes Mes Amis Toys crochet kits beginner-friendly?

Each crochet kit includes everything you need (and nothing confusing!). Our tutorials are clear, visual, and led by Shayla, our founder. You’ll feel like you have a friend teaching you right beside you.

How long does it take to finish one of the crochet kits?

That depends on your pace. It could take 5 hours, or 20 hours. But there’s no rush! Think of it as your cozy creative escape, one stitch at a time.

Do I need to buy anything else to get started?

Nope! Every crochet kit comes fully stocked: yarn, hook, stuffing, eyes, needle, stitch markers, and even a button to accessorize your finished Ami. Just open the box and start crocheting!

Are the tutorials led by Shayla, the founder?

Yes! All Mes Amis tutorials are taught personally by Shayla, the viral statue artist and creator of our crochet kits. She learned to crochet using chenille yarn, and is confident that you can too!

Can I pause or rewatch the videos as many times as I need?

Of course! Take things at your own pace. You can pause, rewind, or rewatch as many times as it takes. No pressure, we want you to enjoy the process.

Where can I find the video tutorials?

You’ll receive a QR code with your crochet kit that takes you straight to the tutorials. You can stream them anytime, anywhere, and rewatch as often as you like.

What makes chenille yarn special (and is it beginner-friendly)?

Chenille yarn is thicker and fluffier than most yarns, which makes the finished product extra satisfying and plush. It can be a tiny bit trickier for some learners at first, but that’s the magic of our crochet kits! You’ll learn faster and build real skills that help you crochet anything after.

What’s included in each crochet kit?

Everything you need! You’ll get soft chenille yarn, a custom Mes Amis crochet hook, safety eyes, stuffing, a yarn needle, stitch markers, a QR code to access step-by-step video tutorials, and a Mes Amis Toys button for your finished Ami.

What kind of yarn is included?

100% premium chenille yarn. It’s super soft, plush, and luxurious to the touch. Your finished Ami will have that cozy, velvety feel you’ll love.

Do your crochet hooks work with other yarns too?

Yes! Our custom hooks are made to glide through thick chenille yarn, but they work perfectly with other yarn types too. They’re comfy, durable, and perfect for all your future projects.

Do you ship internationally?

Yes, we ship worldwide! Shipping times vary depending on your location, but we’ll keep you updated with tracking info every step of the way.

Can I send a crochet kit as a gift?

Absolutely! You can even include a note at checkout, and we’ll make sure your crochet kit arrives beautifully packaged for your recipient.

What’s your return or exchange policy?

If something’s not quite right, we’ll make it right. Just reach out to us within 30 days of purchasing your crochet kit and we’ll help with a return for store credit or replacement.

Classic Toys & Commissions

Are you taking custom orders?

Currently, we are only accepting statue orders. If you would like to be notified of when we begin accepting classic toy commissions again, please subscribe to our emails below.

How much do commissions cost?

Our 2-legged statue commissions start at $1500. 4-legged statues start at $3500. All statues are a minimum of 3 ft tall.

How do you ship your statues?

Statues are shipped through a trusted freight shipping service. This ensures your commissioned piece is safe and secure along the way.

How do you clean your Amis?

We highly recommend lint rolling for dry cleaning. If needed, combine a few drops of mild dish soap or baby shampoo with cool water in a bowl. Blot the area but do not soak. Dry by blotting area with a clean towel, then allow to air dry.DO NOT...

Use hot water

Machine wash, or tumble dry

Submerge in water

Use bleach, alcohol, or strong detergents

Use heat or sun-dry

Do you ship internationally?

Currently, only classic toys and crochet kits can be shipped internationally. Statues can be shipped to USA and Canada.

What is your turnaround time?

Turnaround times vary. For classic toys, please refer to the product description for the current turnaround time. For commissions, upon submitting a request we will inform you of the current turnaround time.

What’s your return or exchange policy?

Classic toys and commissions are final sale, non-refundable. If something is not quite right, please email info@mesamistoys.com with your order number and inquiry.

Are your Amis handmade?

Yes! Every piece is handmade using high-quality polyester yarn. Because they’re handmade, small variations in shape or stitching make each one unique.

We highly recommend lint rolling for dry cleaning. If needed, combine a few drops of mild dish soap or baby shampoo with cool water in a bowl. Blot the area but do not soak. Dry by blotting area with a clean towel, then allow to air dry.

DO NOT...